In some cases, we may need to revise our vehicle's completion date*.
We know how important your vehicle is to you. We pledge to keep you informed all along the way and we promise to return your vehicle to you as quickly as possible.
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| 1. |  | Prepare Estimate |
| 2. |  | Owner Signs Repair Authorization |
| 3. |  | Insurance Approval |
| 4. |  | Parts Ordered Electronically |
| 5. |  | Parts Received |
| 6. |  | Vehicle Scheduled for Repairs |
| 7. |  | Vehicle Disassembled and Re-inspected |
| 8. |  | Supplement Damage Report
Written if Necessary *May alter after completion date |
| 9. | | Supplement Approved |
| 10. |  | Additional Parts Ordered If Necessary |
| 11. |  | Vehicle Set on Unibody Repair Equipment |
| 12. |  | Structural and Body Repairs |
| 13. |  | New Panels Installed and Checked for Proper Fit |
| 14. |  | Corrosion Protection Re-applied to Repaired Areas |
| 15. |  | All Metal Work Inspected, Initial Tests Done |
| 16. |  | Vehicle Prepped, Primed, and Blocked |
| 17. |  | Masked and Taped, Placed in Paint Booth |
| 18. |  | Chemically Cleaned and Tacked |
| 19. |  | Vehicle Undergoes Multi-Step Refinishing Process |
| 20. |  | Re-assembly, Wheel Alignment,
Air Conditioning, Detailing Final Inspection, and Test
Drive |