ForAnyAuto

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
1st, let me just say..WOW!!! I am a 1st time car buyer at 54...yes,I said that right..54. I am a nurse by trade, and when it came time...well, shall I also say.. I was terrified: the money, having to find a place in my budget, the money, the mind boggling choice that is out there, the money, how much would my insurance rate go up, the money, and the shark salesmen hard sales approach that I really meant I was panic attack terrified. After a long job of researching everything I could on the Internet about my car that i wanted, the dealerships in my area, the way to buy a car( which I intensely studied), the fair price of the new car and at lastly, the amount I could get on my trade in; I was finally able to put out my request to a few dealerships that had the car in stock that I wanted...(did I say that I intensely studied)...yea, even for dealers that had the exact car that I wanted on their lot, now. Then it came time to read up on the dealership that were really the best in my area. Time and time again, Elk grove was leading in the polls in fair pricing, customer service, and their salesmen. Ladies and Gentleman, we have a winner! If they only would quote a price that would beat out the rest, I was on to something. And they did..My only question to each dealership was: give me a fair price for the car i want. I didn't want to haggle...I wanted a good price, I knew what was the fair price and I was going to get it. I just wanted to see if any one would give it to me. And Elk Grove did..the very first time. Other dealers said afterward..that they would beat it, if I would tell them the quote I got. NO, I said I asked them to give me their best price..a one time deal.. and they lost out. Besides Elk Grove gave me a much better than the going price for my car...Yahoo!! And when I met with Elk Grove..it was everything and more than I expected..Wonderful people, truthful, and fair. The whole experience left me with a smile. Finally I could smile...it was a relief. OH, did I say that I never smiled through the whole process of researching before I went to Elk Grove, not once! And let me tell you one more thing: I went out to the garage more times that night to view my new 2010 Altima... and yes, I smiled really big every time.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
While I had some initial difficulty getting a response from the Internet sales department to an offer I had made on a 2010 Nissan 370Z, once I got the sales manager's attention all the problems got ironed out quickly. The sales person I dealt with (Mr. Sang Chac) did an excellent job during the test drive in pointing out the features of the car and also during the sales process itself. He had all the paperwork ready when I came to get the car (as I requested). He carefully showed me through the car and gave me a lot of helpful advice with it. After I had gotten home I found that the actual sticker which summarizes the features of the car was not with the car. I called Mr. Chac and he arranged for a copy of the sticker to be sent to me by mail. It arrived in just a few days. Everything I asked him to do was done promptly and thoroughly.
All in all I am very happy with the car and the treatment I got from Mr. Chac. I am a very satisfied customer of Nissan of Elk Grove.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
It was a very excellent job, they even washed and waxed my car. The price is right, they DID NOT even try to ripped me off just like any other dealer do. Very convenient, they loaned me a 2010 nissan sentra for a 30,000 mile service. What a great service I will come back again for my next service even just for an oil change. They really took care of me and my car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
on the day i went to purchase a new car Tommy Davis(our sales rep) was very understanding of our situation. Nissan was the first dealership we went to in the elk grove auto mall. when i got out of my car, Tommy did not ambush or overwelm me. He gave me time to get my mind in the right place and not feel like i was being rushed through cars and paper work. out of all the car dealerships and sales reps we met that day, Tommy Davis was the only person that shook our hands and introduced himself and listened to our needs and criteria. he always had a smile and was very accomindating. after visiting the rest of the car dealerships(from hell) I went right back to Nissan and Tommy Davis. when we walked back in Tommy was helping another costumer with a test drive. when he saw us coming back in, he asked if we wanted to have him help us or another sales rep. when i said him, he immdiatly asked another person to help the other costomers and came back to us. when he came back he was still helpful and not full of himself( like alot of the other sales reps). when we said we wanted to retest the cube, he got the keys and said lets go for a ride. he let me make the decisions on were we went and let me test everything the way i wanted to. we checked the car out and he answered all our questions truthfully. once we decided to buy the car, he did everything he could to get me into my car. now i had a bankrupcy, and he still got into a new 2009 cube for under 17,000, and this car comes with alot of great aspects. if i was to rate Nissan and Tommy Davis, I would rate them at an 11 out of 10. I recommend, Nissan to anyone.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
The exceptional service we get fron Nissan of Elk Grove - professional, friendly and quality is what we've become accustomed to. We ONLY schedule work to be performed by Scott Groshong. Scott's attention to detail, quality work and professional ethics are the primary reasons we utilize the NoEG Service Center.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
I don't just expect to have my care serviced, I depend on the service people to inform me regarding the status of my vehicle. I appreciate it that they always write what needs to be done next on the receipt so I can either get it done or prepare my budget to have it done in the necessary time. I have never been disappointed. They make me feel my service and the status of my car is important to them. I always get good service and am treated with respect.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
I loved how i brought my car in to nissan with an intermittent issue that i thought could not be reproduce at least i couldn't by myself they took it in and were able to reproduce the issue and get the part with in 24 hours and return my car to me the next day the speed of this dealer is awesome and i recommend this dealer to everyone i talk to!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
All of my questions and problems were resolved. This is the only dealership
where I will ever take my car. If I move I will definitely come back for the
major service. I bought this car in Southern California in an emergency and
researched dealers within about 50 miles. Nissan of Elk Grove has proven to
be a winner.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
I have bought several new cars in my life time, and without a doubt Elk Grove Nissan has given me the best service starting with the purchase of my Altima and the maintenance program. I highy recommend to anyone who is looking for a car go to Elk Grove Nissan

Thank you, your people are the best.

Nancy Breshears

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
I visited the website of Nissan of Elk Grove after finding the car that I wanted, I asked for a quote. Very soon I was contacted by a very friendly person (Linda Anderson)who give me all the information that I needed. She made it easy for me to make up my mind and finalized my decision. The next day I visited the dealership and met Dave Lewis and went through the paper work and every thing work out very good.

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review:
I'VE BOUGHT 2 SUV FROM NISSAN OF ELK GROVE. NOW THIS WAS MY 3 PURCHASE I MADE AND EVERY TIME IS A GREAT EXPERIENCE. I RECUMMED ANYONE TO THE GREAT STAFF AT NISSAN.. LUCY CORTIES WORK VERY HARD TO FIND THE CAR THAT I WANTED AND THE FINACING FROM DAVE LEWIS AND WARREN SANTOS WORK VERY HARD TO GET ME THE CAR WE WANTED. WHEN IT GOT TOUGH. THANKS TO DAVE LEWIS, LUCY CORTES, WARREN SANTOS FOR ALL YOUR HARD WORK AND NOT GIVING UP ON ME AND MY WIFE. WHEN WE NEED ANOTHER CAR. THANKS

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
I bought my Murano in Elk Grove and now live in Lincoln, CA. I continue to take my Murano to Elk Grove for service even though there is a dealer in Roseville. I have history in Elk Grove, know some of the people there and trust them to give me top notch service. I will continue to drive to Elk Grove for service.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
While my daughter and I were looking for a new car we had been by EG Nissan several times. Each time we felt welcome despite the fact that we didn't buy for several months.
When the decision was made to buy, we knew exactly what we wanted in a vehicle (after my daughters extensive research). It was because of our previous encounters and the competitive prices that we return to EG Nissan to buy.
I had been watching competitive dealerships in Sacramento, Stockton and as far as Vacaville. EG Nissan was the best price everytime.
My daughter is extremely exciting and pleased with her car. I am pleased with the financing and crash test ratings on the Nissan Cube. I am very pleased with the EG Nissan team. In addition, there were a couple of minor cosmetic problems that needed to be fixed and we found these were prompted care for by the service dept.
When I'm ready for my next auto, I will go to EG Nissan first...and last.

Thank you,

Lisa Casey

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
I liked the openness of your dealership regarding price, financing options, the detailed breakdown of other charges and the general lack of gamesmanship. Ricardo was very helpful and friendly. We are very happy with our new car and will recommend your dealership to my friends.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
I wanted an Altima which was equipped with special features and equipment. Dave & Robbie went out of their way to locate a car that was equipped the way I wanted it to be. The Elk Grove Nissan Team located the color that I wanted. They did not attempt to sell me a car that was on the lot. They got the car that I wanted.
Great job.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
I enjoy the service I receive every time I come in, the people friendly they go over the service that need for this period.I put very little milage on my car and they recommended service every six mounths. This has work out just find, I have also told my friends.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
I've been dealing with John for five years. I have always received great and fair service from him. I have the repairs done at the dealer because I feel like I am treated fairly and I have confidence that the work will be done right and if it isn't I know I have Nissan behind me. I will most likely buy another Maxima, and I would only look at another dealer to compare prices. If EGN wasn't competitive, I would buy elsewhere, but I would bring it to John for service for sure. I do talk to people about my great service and recommend EGN if someone is looking for a Nissan.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review:
I have been in the Nissan family since 1989. I have purchased (8) Nissans and have referred family and friends to a Nissan dealership as well. I was first introduced to the Nissan via the Datson Honeybee. I have found the Nissan cars to be quite durible as well as dependable. My Sales Consultants have been extremely helpful, as well as patient and understanding and most of all honest! I have also appreciated my Sales Consultant's friendly demeanor and giving me and all referrals his undivided attention and not pushing me to the curb when another customer arrived or showed up. I plan on staying in the Nissan family and bringing on board as many new and returning patrons as possible.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review:
As long as Nissan sends out great %-off coupons to their customers, I'll continue to bring my Versa in for services!!! Love the great attitude of the folks @ Elk Grove Nissan and look forward to doing many years of business with them, thanks and thanks again!